The Challenge: The Digital Adoption Gap

Organisations spend substantial amounts in modern SAP systems (such as S/4HANA, SuccessFactors, and Ariba), planning for a efficient rollout. But, complexity, frequent updates, and lack of intuitive guidance often result in a "Digital Adoption Gap":

• User Confusion: Users have trouble to use new SAP screens or complete complex transactions, leading to frustration and increased use on support teams.


• Workarounds: Users bypass standard SAP processes, which results in data quality issues, regulatory problems, and productivity loss.

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• Lost Learning: Classroom-based learning is quickly forgotten, leaving staff unsupported when they face real-time tasks.


• Missed Returns: The entire capability of the SAP system is not realised, as most users access only a fraction of its features.

The Approach: Contextual Support with SAP WalkMe

The WalkMe Digital Adoption Platform, fully integrated into the SAP environment, closes the usage barrier. It sits on top of your SAP systems to deliver context-sensitive assistance exactly when needed.

By deploying WalkMe with SAP, your clients can ensure every employee, regardless of experience level, can be productive from the outset.